Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Various issues relating to my outlook exchange account

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by takanuva

more options

I have added various gmail accounts to Thunderbird with no trouble at all. But when I tried to add my outlook account with the IMAP protocol it said:

"Configuration could not be verified. If your username and password are correct, it is likely the the server administrator has disabled the selected configuration for your account. Try selecting another protocol."

It does work if I add it as an exchange account and all my emails appear correctly, but everytime I open up the thunderbird app, a message appears saying:

"Login to server outlook.office365.com with username [anonymous]@outlook.com failed". So i just close the message and the app seems to work normally...

Furthermore, if the exchange account is the only one that does not offer any email encryption options...

I will be very grateful to anyone who knows how to fix any of these problems :)

Chosen solution

"Login to server outlook.office365.com with username [anonymous]@outlook.com failed".

You may want to contact the add-on author about this.

Furthermore, if the exchange account is the only one that does not offer any email encryption options...

See https://support.beonex.com/help/en-us/4-features/16-encryption-using-pgp

Read this answer in context 👍 1

All Replies (4)

more options
It does work if I add it as an exchange account

If you neither use POP nor IMAP you'll need to install an add-on. Which one are you using?

Helpful?

more options

Hi,

Thanks for getting back quickly :)

The add on i am using is "Owl for Exchange"

Helpful?

more options

Chosen Solution

"Login to server outlook.office365.com with username [anonymous]@outlook.com failed".

You may want to contact the add-on author about this.

Furthermore, if the exchange account is the only one that does not offer any email encryption options...

See https://support.beonex.com/help/en-us/4-features/16-encryption-using-pgp

Helpful?

more options

Ah nice that's very helpful information. Thanks my man!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.