Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't load any page or settings

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

Hi, I'm running Firefox on Ubuntu 20.04.2 LTS Gnome Version 336.38. For at least one month now Firefox has stopped working. When I start Firefox normaly (or in the tor-browser bundle) the Firefox-Window opens but no page is loaded. No matter what page I navigate to, nothing happens. I can't even open the firefox settings. I updadet from the normal version to 89.0 but still nothing working. Anyone got any ideas?

Chosen solution

All Replies (4)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Helpful?

more options

FredMcD schrieb

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}

Hi. This didn't work sadly. My Linux-Firewall only blocks ports and not specific software

Helpful?

more options

Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server:

https://www.mozilla.org/en-US/firefox/all/

Helpful?

more options

Chosen Solution

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.