Cannot get internet if vpn is off
If the vpn is off I cannot use the internet, it says server not found. Even after removing the vpn and restarting I still cannot get on the internet
Chosen solution
Hello!
Thank you for reaching out today,
We're sorry for the inconvenience. There is an ongoing issue on the VPN for macOS that stems from the system overwriting their previously set DNS settings.
To fix this, go ahead and uninstall the VPN from your computer, then go to System preferences > Network > Wi-fi (make sure to remove the lock in order to be able to make changes) > Advanced > DNS, and if DNS server 10.64.0.1 is showing remove it from the list, as well as fc00:bbbb:bbbb:bb01::1. That should fix your internet connection, then try reinstalling the VPN again and it should work normally.
Rest assured, this issue will be corrected on the next macOS release.
Let me know if that helps.
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Chosen Solution
Hello!
Thank you for reaching out today,
We're sorry for the inconvenience. There is an ongoing issue on the VPN for macOS that stems from the system overwriting their previously set DNS settings.
To fix this, go ahead and uninstall the VPN from your computer, then go to System preferences > Network > Wi-fi (make sure to remove the lock in order to be able to make changes) > Advanced > DNS, and if DNS server 10.64.0.1 is showing remove it from the list, as well as fc00:bbbb:bbbb:bb01::1. That should fix your internet connection, then try reinstalling the VPN again and it should work normally.
Rest assured, this issue will be corrected on the next macOS release.
Let me know if that helps.
Thank you that worked