Hi, that style of message usually indicates that a "web application firewall" or similar security service used by the site is blocking connections from the specific IP address or range of IP addresses used by that VPN server. This might be temporary, or it might be permanent. They generally don't tell you. You could try using a different VPN server and see whether that helps -- each one shows a different IP address for your connection. More info on choosing your server can be found in this article: [[How do I choose my server/connection on Mozilla VPN on my desktop or laptop computer?]] Does that make any difference?