Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

several years of mails disappeared

  • 1 reply
  • 2 have this problem
  • Last reply by Jeff Z.

more options

I just discovered that many older archive folders in Thunderbird are empty where there should be tons of mails that I wanted to keep. Sometimes when searching something, I was able to see old mails in the preview list but not open them. I wondered why. Now I discovered that the folders are empty or seem empty. I have no idea why. There are no settings set to auto delete or reduction rules. What can I do to recover my mails?

All Replies (1)

more options

I've had a similar problem which I am not sure is related, but might be:

I have a bunch of old emails that I'd like to archive. They're sorted in various ways in a number of subfolders. I try to copy those subfolders directly to the archive, and they disappear from BOTH places. They're no longer in their original subfolders, but they're not in the archive folder either. As far as I can tell, they no longer exist anywhere.

I should add that I'm reluctant to try to reproduce this problem. I have no idea what other emails, even unrelated ones, may be affected. I've done Repair Folders on these beforehand and it didn't seem to matter.


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.