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Can't sign out!

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by Paul

go12
go12
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Hello,

I noticed this issue on some online stores recently. The don't have a sign out button anywhere. I tried to clear cache and cookies but nothing worked. I had to delete the FF app and reinstall it. User names and password are not saved. Even on websites I'm not even registered, after clearing the cookies and cache and reopen the browser, the items in my cart are still there.

Hello, I noticed this issue on some online stores recently. The don't have a sign out button anywhere. I tried to clear cache and cookies but nothing worked. I had to delete the FF app and reinstall it. User names and password are not saved. Even on websites I'm not even registered, after clearing the cookies and cache and reopen the browser, the items in my cart are still there.

All Replies (3)

Paul
Paul
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  • Top 10 Contributor
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Hi

Some online stores hide it in the profile area - you may wish to check there.

go12
go12 Question owner
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Seburo said
Hi Some online stores hide it in the profile area - you may wish to check there.

Thank you for your reply. Unfortunately no. I've searched everywhere the only solution is to reinstall FF. As I said. Even online stores that I don't have any accounts on them, my cart will still carry all the items I've placed without registration/singing in. Deleting everything from cookies to history to cache does nothing. Every time I open the website my cart is exactly the same after I left it.

Paul
Paul
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  • Top 10 Contributor
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Hi

What level of enhanced tracking protection do you have set?

Which websites is this a problem with?