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Thank you for reaching out,

We are sorry to hear your experience with our VPN hasn't satisfied your needs. Please send us a refund request through the Get Help option within the Settings of the VPN client. This way we will be able to further assist you with your refund and cancellation.

Best regards,

hello I have unfortunately deleted my icon for vpn and also my account wanted to delete vpon and my money back all help tells me open your vpn and click on; I can not open my vpn but now I have paid a vpon and can not make it on and also do not delete money back guarantee, what can I still do their support is also not easy I am over 60 years and do not know me so PLEASE hello to me