Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Confirm security exception doesn't confirm, keeps popping up

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by christ1

more options

Hi, I have 2 webmail accounts configured to thunderbird in a similar manner.

1 account works fine but the other keeps popping up 'confirm security exception ' msgs when i try to download mails. once i confirm, nothing happens and so i click 'get messages' again and again the confirm... will pop up.

frustrated.

what am i doing wrong? how can i fix it. Ive checked setting for both accounts and they are almost identical except for the email addresses , pw etc

Hi, I have 2 webmail accounts configured to thunderbird in a similar manner. 1 account works fine but the other keeps popping up 'confirm security exception ' msgs when i try to download mails. once i confirm, nothing happens and so i click 'get messages' again and again the confirm... will pop up. frustrated. what am i doing wrong? how can i fix it. Ive checked setting for both accounts and they are almost identical except for the email addresses , pw etc

All Replies (2)

more options

Please post a screenshot of the error message. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.