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  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

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Application Basics

Name: Firefox Version: 90.0a1 Build ID: 20210430214504 Distribution ID: Update Channel: nightly User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0 OS: Windows_NT 10.0 21343 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by safe mode Remote Processes: 3 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true

Crash Reports for the Last 3 Days

This application has not been configured to display crash reports.

Nightly Features

Name: DoH Roll-Out Version: 2.0.0 ID:

Name: Firefox Screenshots Version: 39.0.1 ID:

Name: Form Autofill Version: 1.0.1 ID:

Name: Picture-In-Picture Version: 1.0.0 ID:

Name: Web Compatibility Interventions Version: 22.0.0 ID:

Name: WebCompat Reporter Version: 1.4.1 ID:

Remote Features

Remote Processes

Type: Web Content Count: 1 / 12

Type: Extension Count: 1

Type: Socket Count: 1


Name: Type: extension Version: 1.3 Enabled: true ID:

Name: Bing Type: extension Version: 1.3 Enabled: true ID:

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID:

Name: Google Type: extension Version: 1.1 Enabled: true ID:

Name: MercadoLivre Type: extension Version: 1.0 Enabled: true ID:

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID:

Name: AdBlocker for YouTube™ Type: extension Version: 0.3.3 Enabled: false ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: App for Spotify™ Type: extension Version: 0.1.2 Enabled: false ID: jid1-h4Ke2h5q31uuK7@jetpack

Name: Better Netflix Type: extension Version: 1.4.10 Enabled: false ID:

Name: Clear Cache Type: extension Version: 3.2 Enabled: false ID:

Name: Decentraleyes Type: extension Version: 2.0.15 Enabled: false ID: jid1-BoFifL9Vbdl2zQ@jetpack

Name: Facebook Container Type: extension Version: 2.1.2 Enabled: false ID: @contain-facebook

Name: Fanatical Assistant Type: extension Version: 1.9.1 Enabled: false ID: {f3f06b71-06b9-435d-a33b-9301f1619d71}

Name: Gesturefy Type: extension Version: 3.1.2 Enabled: false ID: {506e023c-7f2b-40a3-8066-bc5deb40aebe}

Name: Google Translator for Firefox Type: extension Version: Enabled: false ID: translator@zoli.bod

Name: Honey Type: extension Version: 12.4.5 Enabled: false ID: jid1-93CWPmRbVPjRQA@jetpack

Name: Multi-touch Zoom Type: extension Version: 0.95 Enabled: false ID: {90b5a72e-cdbd-49df-8304-5b5d6ea84a0f}

Name: Search by Image Type: extension Version: 3.6.2 Enabled: false ID: {2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c}

Name: To Google Translate Type: extension Version: 4.1.0 Enabled: false ID: jid1-93WyvpgvxzGATw@jetpack

Name: Web Archives Type: extension Version: 2.1.0 Enabled: false ID: {d07ccf11-c0cd-4938-a265-2a4d6ad01189}

Security Software

Type: Microsoft Defender Antivírus


Type: Microsoft Firewall


Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Target Frame Rate: 60 DirectWrite: true (10.0.21343.1000) GPU #1 Active: Yes Description: Radeon RX 570 Series Vendor ID: 0x1002 Device ID: 0x67df Driver Version: 27.20.21001.7005 Driver Date: 4-1-2021 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a Subsys ID: 50311849 RAM: 8192 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CMSOutputProfile: Empty profile data Display0: 1920x1080@60Hz : Radeon RX 570 Series Display1: 1920x1080@60Hz : Radeon RX 570 Series DisplayCount: 2 HardwareStretching: both=0 window-only=0 full-screen-only=2 none=0 error=0 ScaledResolution0: source 1920x1080, target 1360x768 ScaledResolutionCount: 1 Device Reset: Trigger Device Reset ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Decision Log HW_COMPOSITING: available by default blocked by runtime: Acceleration blocked by safe-mode D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS: available by default blocked by runtime: Safe-mode is enabled WEBRENDER: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by env: No hardware stretching support unavailable by runtime: No DirectComposition usage WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_DCOMP_PRESENT: available by default unavailable by runtime: Requires ANGLE WEBRENDER_SOFTWARE: available by default unavailable-in-safe-mode by runtime: Safe-mode is enabled OMTP: disabled by default: Disabled by default blocked by runtime: OMTP blocked by safe-mode WEBGPU: disabled by default: Disabled by default unavailable-no-webrender by runtime: WebGPU can't present without WebRender


Audio Backend: (remote error) Max Channels: 0 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): ... Output Devices Name: Group Input Devices Name: Group Media Capabilities Enumerate database

Environment Variables

MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\olive\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\olive\AppData\Roaming\Mozilla\Firefox\Profiles\xi9ii4ze.default-nightly\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\olive\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Firefox Nightly\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Firefox Nightly\browser\crashreporter-override.ini MOZ_SKELETON_UI_RESTARTING: 1

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): true Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): true Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): true Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): true CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): true Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): true Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Execution Context Selector (devtools.webconsole.input.context): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false HTTP/3 protocol (network.http.http3.enabled): true Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): true Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: inputmode (dom.forms.inputmode): true Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false Win32k Lockdown (security.sandbox.content.win32k-disable): true

Remote Experiments

Important Modified Preferences

accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: strict browser.display.use_document_fonts: 0 BR true browser.sessionstore.upgradeBackup.latestBuildID: 20210430214504 browser.startup.homepage_override.buildID: 20210430214504 browser.startup.homepage_override.mstone: 90.0a1 3 browser.tabs.crashReporting.sendReport: false browser.tabs.warnOnClose: false browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.tabToSearch.onboard.interactionsLeft: 1 browser.urlbar.tipShownCount.searchTip_onboard: 4 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true dom.ipc.processCount: 12 dom.push.userAgentID: 5f36afb41bc74eaf8dfbe78d6a1227c8 true true true extensions.lastAppVersion: 90.0a1 font.internaluseonly.changed: true gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 90.0a1 gfx.crash-guard.wmfvpxvideo.deviceID: 0x67df gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.21001.7005 idle.lastDailyNotification: 1619753879 media.autoplay.default: 5 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1616621518 media.gmp-gmpopenh264.version: media.gmp-manager.buildID: 20210430092829 media.gmp-manager.lastCheck: 1619820262 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1618000175 media.gmp-widevinecdm.version: 4.10.2209.1 1 media.hardware-video-decoding.failed: false true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1619311387 privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1619753883687 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.trackingprotection.enabled: true privacy.trackingprotection.socialtracking.enabled: true security.default_personal_cert: Select Automatically security.disable_button.openCertManager: false security.osreauthenticator.password_last_changed_hi: 754210 security.osreauthenticator.password_last_changed_lo: 1848417920 security.remote_settings.crlite_filters.checked: 1619827490 security.remote_settings.intermediates.checked: 1619827490 security.sandbox.content.tempDirSuffix: {a5e83d41-cbc6-41f2-97c4-e457329cb242} security.sandbox.content.win32k-disable: true security.sandbox.plugin.tempDirSuffix: {2c9d72a3-6d18-48b0-a8fb-76e83144f2aa} services.sync.declinedEngines: creditcards services.sync.engine.bookmarks.validation.lastTime: 1619745465 services.sync.engine.passwords.validation.lastTime: 1619745465 services.sync.engine.prefs.modified: false services.sync.lastPing: 1619830749 services.sync.lastSync: Fri Apr 30 2021 22:01:44 GMT-0300 (Brasilia Standard Time) last-changed storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1619311384 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart.session: false

Places Database


Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.31 Beta Version in use: 4.31 Beta

NSS Expected minimum version: 3.64 Version in use: 3.64

NSSSMIME Expected minimum version: 3.64 Version in use: 3.64

NSSSSL Expected minimum version: 3.64 Version in use: 3.64

NSSUTIL Expected minimum version: 3.64 Version in use: 3.64


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6

Startup Cache

Disk Cache Path: C:\Users\olive\AppData\Local\Mozilla\Firefox\Profiles\xi9ii4ze.default-nightly\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["pt-BR","en-US"] Regional Preferences: ["pt-BR"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:


Modified print settings

All Replies (1)

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?