Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot send mail

  • 7 replies
  • 1 has this problem
  • 1 view
  • Last reply by Len S

more options

I must have inadvertently hit a key while I was composing a message to send. Now I do not have the option to send a message. At the top of the message is the word "Write" followed by the subject of the message followed by the word Thunderbird.

Above the sender's name it no longer shows "Send, Spelling, Security and Save."

What happened and how do I fix it?

Thank you.

Len

I must have inadvertently hit a key while I was composing a message to send. Now I do not have the option to send a message. At the top of the message is the word "Write" followed by the subject of the message followed by the word Thunderbird. Above the sender's name it no longer shows "Send, Spelling, Security and Save." What happened and how do I fix it? Thank you. Len

Chosen solution

Enable the Composition Toolbar by right-clicking near the top of the window, or under View/Toolbars on the Menu Bar (press Alt if the Menu Bar is hidden).

Read this answer in context 👍 0

All Replies (7)

more options

Yeah, is a big problem with the new version, and try to have an old version of Thunderbird.

more options

Btw, i think hav a old version only way to fix that ! :D

more options

But it just happened today. Never any issues like this in the past. I'm not even sure to find which version of Thunderbird I have. I thought it must have been me that hit a wrong key while I was typing a message?

Len

more options

I'm using 78.10.0

Len

more options

That was installed on April 21, 2021.

Len

more options

Chosen Solution

Enable the Composition Toolbar by right-clicking near the top of the window, or under View/Toolbars on the Menu Bar (press Alt if the Menu Bar is hidden).

more options

THANK YOU!!! That fixed it. Much appreciate the reply.

Len