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Can't open a pre-filled mail from a newsletter

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  • 1 has this problem
  • 11 views
  • Last reply by vegansound

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Hello everyone,

I am a suscriber of an association newsletter and sometimes they ask us to write someone an e-mail. They have already written it, so there is just a button/link in the newsletter to click, and the pre-filled mail window opens and we just have to send it.

But since a few months now I can't open those links. And I don't know why. When I try, a new tab opens but it loads indefinitely. Here are some screens of what I see (I'm French, so my Thunderbird is set to my language).

I stay available for further infos if needed. Thank you.

Attached screenshots

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Up, please!

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