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Streaming videos are not visible

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by j.rzepecki

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Trying to watch videos livestreaming on Firefox. The “box” part of the page which should show the video is completely black apart from a narrow band across the top of the box. This band shows part of the video which should be there.

When I scroll the whole page up, the video picture, such as it is, seems to scroll at a faster rate than the page itself.

The problem is not confined to one particular website. It occurs on any website on which I tried to watch a live streaming video.

Clearing cache won’t help. I’ve only just started so there is no cache to clear.

Thank you in anticipation.

Jerry

Trying to watch videos livestreaming on Firefox. The “box” part of the page which should show the video is completely black apart from a narrow band across the top of the box. This band shows part of the video which should be there. When I scroll the whole page up, the video picture, such as it is, seems to scroll at a faster rate than the page itself. The problem is not confined to one particular website. It occurs on any website on which I tried to watch a live streaming video. Clearing cache won’t help. I’ve only just started so there is no cache to clear. Thank you in anticipation. Jerry

All Replies (2)

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Hi

What us the address of the website that you are trying to use?

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This is the website

https://www.dunkelddiocese.co.uk/

But the livestream I was trying to access, the second from the top on the page, obviously isn’t there just now.

Thanks for trying.