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Firefox on Mac will not connect to AOL. Other browsers work fine. Have cleared cache. Help...

  • 3 replies
  • 1 has this problem
  • Last reply by FredMcD

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Firefox on Mac will not connect to AOL. It is the latest version. Other browsers work fine. Have cleared cache. Help...

Chosen solution

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 0

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Chosen Solution

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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Thank you. After Refreshing Firefox it took a couple restarts but Firefox now opens AOL again. Thanks!

Helpful?

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

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