Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to open and view emails from old profile?

  • 1 reply
  • 1 has this problem
  • 304 views
  • Last reply by sfhowes

Hello, I am trying to simply view emails from an old backed up profile I copied. There does not seem to be any reasonable way to do this.

Thank you.

Hello, I am trying to simply view emails from an old backed up profile I copied. There does not seem to be any reasonable way to do this. Thank you.

Chosen solution

Messages are stored in mbox files, which have no extension and are named after folders, e.g. Inbox. They are located in the account subfolders of Mail or ImapMail, and Mail/Local Folders, either directly or in sbd subfolders, e.g. Mail/pop.mail.yahoo.com or ImapMail/imap.gmail.com. Copy the mbox files into the Mail/Local Folders location of the current profile, with TB closed, then restart TB and find the folders under Local Folders in the Folder Pane.

Help/Troubleshooting, Profile Folder, Open Folder, to open the current profile folder.

Read this answer in context 👍 0

All Replies (1)

Chosen Solution

Messages are stored in mbox files, which have no extension and are named after folders, e.g. Inbox. They are located in the account subfolders of Mail or ImapMail, and Mail/Local Folders, either directly or in sbd subfolders, e.g. Mail/pop.mail.yahoo.com or ImapMail/imap.gmail.com. Copy the mbox files into the Mail/Local Folders location of the current profile, with TB closed, then restart TB and find the folders under Local Folders in the Folder Pane.

Help/Troubleshooting, Profile Folder, Open Folder, to open the current profile folder.