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I can't open any page or even preferences -- blank page shows up (Ubuntu)

lukasz.kidzinski
lukasz.kidzinski
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Since today I see a blank page when I open firefox. Everything was working ok before. I tried to purge firefox with all data and install again but the problem persists. I also tried to use firefox 85 and 86 from the website rather than from the apt-get package but this also didn't help. The same happens in safe-mode. I can't even access preferences, passwords, and other built-in pages. Please see the screenshot attached. I'm on Ubuntu 18.04.

When I close firefox it runs in the background and I have to kill the process manually.

Not having access to passwords is by far the most frustrating part in it.

Since today I see a blank page when I open firefox. Everything was working ok before. I tried to purge firefox with all data and install again but the problem persists. I also tried to use firefox 85 and 86 from the website rather than from the apt-get package but this also didn't help. The same happens in safe-mode. I can't even access preferences, passwords, and other built-in pages. Please see the screenshot attached. I'm on Ubuntu 18.04. When I close firefox it runs in the background and I have to kill the process manually. Not having access to passwords is by far the most frustrating part in it.
Attached screenshots

Modified by lukasz.kidzinski

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Hi

Do you see error messages or warnings if you start Firefox via a terminal window ?

lukasz.kidzinski
lukasz.kidzinski Question owner
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Hi! There are no errors or warnings on start. When I close it, it doesn't close the process in the terminal, but if I wait ~15 sec I get:

[Parent 14431, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-jHEl1G/firefox-86.0+build3/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 14431, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-jHEl1G/firefox-86.0+build3/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 ... (repeated many times)

and at the very end:

      1. !!! [Parent][MessageChannel] Error: (msgtype=0x3A0163,name=PContent::Msg_DiscardWindowContext) Channel error: cannot send/recv