Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails in Inbox Disappeared

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Today when I clicked Okay on the popup box asking if I wanted to compress my email data, all of the emails in my Inbox disappeared - other accounts and folders were unaffected. I tried all of the recovery methods recommended by Thunderbird and nothing worked.

Any ideas? These are a lot of work emails and I really need that information back.

Today when I clicked Okay on the popup box asking if I wanted to compress my email data, all of the emails in my Inbox disappeared - other accounts and folders were unaffected. I tried all of the recovery methods recommended by Thunderbird and nothing worked. Any ideas? These are a lot of work emails and I really need that information back.

All Replies (1)

more options

is your account IMAP or POP?

Either way, try right clicking the folder, selecting properties and then the repair button.