Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Leave Messages On Server

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

more options

The option to "Leave Messages On Server" is present on my home computer (version 78.7.1 32 bit) but missing on the laptop version (78.7.1 64 bit) I use for travel and multiple Zoom meetings. Is this a program omission or should I try to install the 32 bit version on the laptop? The laptop uses Windows 10.5 and my office computer uses Windows 8. Does that make a difference? Obviously, when I am home I want to download all e-mail, but when I use the laptop I want the messages to remain on the server -- so the present set-up is backwards. egsapp@comcast.net

Chosen solution

The option 'leave messages on server' isn't offered for IMAP accounts, because the main feature of IMAP is that mail is stored on the server, and is synced with whatever mail client is connecting with an IMAP account. If you have a POP setup on one device and IMAP on another, you will soon find conflicts and inconveniences.

https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

Read this answer in context 👍 0

All Replies (3)

more options

Is the account on the home computer POP (Server Type in Account Settings), while it's IMAP on the laptop? It isn't related to the TB or Windows version. Most users who access accounts on multiple devices set them up as IMAP to sync all with mail stored on the mail server.

Helpful?

more options

Yes, the home computer is POP and the laptop is IMAP, but the issue is that the Server Settings screen on the laptop is missing the option LEAVE MESSAGES ON SERVER just below FETCH HEADERS ONLY.

However, I just did a test and (1) incoming messages that came to the laptop while the home computer was turned off also come to the laptop when it is turned on, and (2) deleting them from the laptop does not result in deleting them from the home computer -- so this set-up must permit messages to remain on the server. Wish there was a tech note stating this.

So, it seems that this is a non-problem.

My big concern is that I teach 50-plus students at two universities and accumulate many messages a day -- so when I am away from home I respond with a bcc to my e-mail address. When I come home, the hundreds of e-mails are still on the server, together with my response -- and they download to my home computer when I start it up again. But when I installed Thunderbird on my new computer, there was no option to leave messages on the server. Coming home to having to copy hundreds of messages to my home computer is not a requirement I want to have. On all previous laptops I had the option to leave messages on the server, but the options (for the SAME version) of Thunderbird are different on this laptop.

Helpful?

more options

Chosen Solution

The option 'leave messages on server' isn't offered for IMAP accounts, because the main feature of IMAP is that mail is stored on the server, and is synced with whatever mail client is connecting with an IMAP account. If you have a POP setup on one device and IMAP on another, you will soon find conflicts and inconveniences.

https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.