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Firefox Browser on Ubuntu 20.04 Stopped Displaying All Pages

  • 10 replies
  • 1 has this problem
  • 9 views
  • Last reply by aritus7

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Hello, on Ubuntu 20.04, Firefox Browser won't load any websites, or anything. Just nothing shows up.

I did try to uninstall Firefox, and re-install, or re-download from Mozilla repository, nothing changes.

How do I diagnose and resolve this issue?

Thanx,

Attached screenshots

All Replies (10)

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You could try creating a new profile: [Manager - Create, remove, or switch Firefox profiles]

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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Hello,

Purging Firefox out of Ubuntu didn't help, issue still persists:

sudo apt remove firefox sudo apt purge firefox sudo apt autoremove sudo rm -fr /opt/firefox sudo rm -Rf /etc/firefox/ sudo rm -Rf /usr/lib/firefox*

and of course, deleting the hidden .mozilla folder at /home/user.mozilla/

Firewall instructions that are linked, they are relevant to Windows OS, not Unix systems. Nothing within the Firewall suggests that Firefox is blocked.

Tor Browser is behaving the same way.

Any logs I can find, to tell me what is causing this issue?

Thanx

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When I do run or start Firefox from the terminal: $firefox I do get these lines, and I am not sure if it is related to the issue beforehand.


[Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19


... etc until Firefox is shut down (or 'kill' terminal)

Thanx

Modified by aritus7

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An update:

I did install Firefox from Snap (as a source and through Snap). And Snap Firefox is loading without a problem.


I did not install Firefox from repository: ubuntu-focal-security-main (Ubuntu 20.04.2 LTS);

I did not install Firefox from Firefox repository: $ wget -O ~/FirefoxSetup.tar.bz2 "https://download.mozilla.org/?product=firefox-latest&os=linux64"

That is because both sources above, Ubuntu's and Firefox's, the Firefox from both sources will not 'work' properly.

Thanx

Modified by aritus7

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Can you open internal pages like about pages listed on about:about ?

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Hello,

"Can you open internal pages like about pages listed on about:about ?"

about:config within the URL bar, would yield to the same thing, nothing is moving or showing; same issue.


It is something within Firefox and Ubuntu, rather than the firewall or Firefox profiles/settings.

Thanx

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You can try to start Firefox via a terminal window to see if you get errors reported.

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cor-el said

You can try to start Firefox via a terminal window to see if you get errors reported.

Hello cor-el,

If I do run $firefox via the terminal this what I do get:

[Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-85.0.1+build1/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 38706, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /build/firefox-iQ8SFg/firefox-

Thanx

Helpful?

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Hello,

Issue also being experienced when I do install and fire up Tor Browser.


Thanx

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