Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Last Pass Add-In error connecting

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

Firefox Release 85.0.1, February 5, 2021 on Windows 10 computer

I uninstalled the Last Pass Add-in, cleared Cookies, and then downloaded and reinstalled the Last Pass add-in with the same result, yellow box for Last Pass, after I log-in. I received the following message after I tried to login: “We couldn't contact the server. Check your internet connection and try again”.

However, I am connected to the internet and if I try to connect to Last Pass outside of though the Firefox Add In, I do not get any error

If I click and delete the error message, the icon turns to red, which is normal.

All Replies (2)

more options

When Mozilla becomes aware of add-ons, plugins, or other third-party software that seriously compromises Firefox security, stability, or performance and meets certain criteria, the software may be blocked from general use. For more information, please read this support article. To find high quality, safe extensions, please explore our list of Recommended extensions.

Helpful?

more options

Are there messages about this issue in the Browser Console ?

Does it make a difference if you disable other extensions ?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.