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Ghost emails

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

Steve Brame
Steve Brame
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Whenever I archive with Mailstore, emails from long ago(2016) are in the archive, even though they were deleted years ago. I delete them from Mailstore, run the archive again, and they get archived from T-bird again.

I'd normally think that this is a Mailstore glitch, but when I search Thunderbird, those emails don't show up, but lots of other emails that have long been deleted show up in the Search List. I double-click to open these, and they don't actually seem to be there. I'm guessing they are still recorded in the profile database somewhere.

How can I eliminate these 'ghost' entries?

Whenever I archive with Mailstore, emails from long ago(2016) are in the archive, even though they were deleted years ago. I delete them from Mailstore, run the archive again, and they get archived from T-bird again. I'd normally think that this is a Mailstore glitch, but when I search Thunderbird, those emails don't show up, but lots of other emails that have long been deleted show up in the Search List. I double-click to open these, and they don't actually seem to be there. I'm guessing they are still recorded in the profile database somewhere. How can I eliminate these 'ghost' entries?

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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Try rebuilding the global database:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

That usually fixes the problem of messages 'found' in searches but appearing empty.