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ThunderBird back-up problem

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  • Last reply by atErik

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I am unable to use Genie for my backup with ThunderbirdMail. How do I change the ThunderbirdMail to another position.

I am unable to use Genie for my backup with ThunderbirdMail. How do I change the ThunderbirdMail to another position.

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What is 'Genie' and how is that related to Thunderbird?

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to make backup/COPY of emails in Thunderbird=TB (an email client/access software) , you may see the answers/solutions here.

backup/COPY all of the TB-profile sub-folders from below location , into your Desktop or where you want to: "%APPDATA%\Thunderbird\Profiles\" in newer Windows that is usually equals to: "C:\Users\<WindowsUserName>\AppData\Roaming\Thunderbird\Profiles\"

copy/backup that "Profiles" folder : ...\Thunderbird\Profiles\

Modified by atErik