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Gmail signin fails with TB alert displayed

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by sfhowes

Ellaryk
Ellaryk
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Today, signin to my Gmail account fails. TB displays the retry dialog. When I click retry that fails with TB displaying an alert that says " Alert from account (named). Please log in via your web browser: support.google.com/ mail/accounts/answer/78754 (Failure)" . I have no trouble signing in with my web browser. Nothing has changed from yesterday. When I follow the link in the alert Google just displays instructions for setting up IMAP accounts. I noticed that the server name mentioned is imap.gmail.com and i was using imap.google.com. So I changed the name but that didn't help. I also checked Google security to make sure that low security apps are allowed. Re-entering my pw didn't help either. How do I fix this? Thanks.

Today, signin to my Gmail account fails. TB displays the retry dialog. When I click retry that fails with TB displaying an alert that says " Alert from account (named). Please log in via your web browser: support.google.com/ mail/accounts/answer/78754 (Failure)" . I have no trouble signing in with my web browser. Nothing has changed from yesterday. When I follow the link in the alert Google just displays instructions for setting up IMAP accounts. I noticed that the server name mentioned is imap.gmail.com and i was using imap.google.com. So I changed the name but that didn't help. I also checked Google security to make sure that low security apps are allowed. Re-entering my pw didn't help either. How do I fix this? Thanks.

Chosen solution

The correct servers are imap.gmail com and smtp.gmail.com, and the authentication method for both should be OAuth2. Check that cookies are allowed in TB Options/Privacy & Security, remove the Saved Passwords in Options/Privacy & Security, restart TB, enter the account password in the OAuth browser window when prompted.

http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

The correct servers are imap.gmail com and smtp.gmail.com, and the authentication method for both should be OAuth2. Check that cookies are allowed in TB Options/Privacy & Security, remove the Saved Passwords in Options/Privacy & Security, restart TB, enter the account password in the OAuth browser window when prompted.

http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite