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Facebook on Firefox will not let me post photos.

  • 3 replies
  • 1 has this problem
  • 85 views
  • Last reply by Buddyboy

Buddyboy
Buddyboy
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I use Firefox on my Samsung Galaxy Tab S2. It works fine but Firefox on my wife's identical Tab S2 will not let her post photos to her Facebook group page. She clicks on posting a photo, the expected page appears but, when you click the photo icon, instead of going to documents nothing happens. Using the Samsung Internet browser it works fine so I believe there is a corruption within her Firefox. My solution is therefore to uninstall Firefox then reinstall it which I can do. However, I do not want my wife to start with a blank slate Firefox. How do I reinstall it keeping all the bookmarks, etc? Of course, if there is a better way to address the core issue of not being able to post photos on Facebook I'd be happy to hear it.

I use Firefox on my Samsung Galaxy Tab S2. It works fine but Firefox on my wife's identical Tab S2 will not let her post photos to her Facebook group page. She clicks on posting a photo, the expected page appears but, when you click the photo icon, instead of going to documents nothing happens. Using the Samsung Internet browser it works fine so I believe there is a corruption within her Firefox. My solution is therefore to uninstall Firefox then reinstall it which I can do. However, I do not want my wife to start with a blank slate Firefox. How do I reinstall it keeping all the bookmarks, etc? Of course, if there is a better way to address the core issue of not being able to post photos on Facebook I'd be happy to hear it.

Chosen solution

Further to my entry above, I found that it is not possible to export bookmarks and passwords from Android Firefox, that the Sync function has to be used. As I was already syncing Firefox, I uninstalled, reinstalled then synced. The reinstallation fixed the inability to post photos on Facebook and the sync provided pretty well the original version of Firefox. This is now essentially solved. Thanks for the help prior.

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All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

If you open the Android Settings app, select Applications and find Firefox. Under Storage select clear cache (not clear data!).

This should help, as will doing the same process for other apps on that device

Buddyboy
Buddyboy Question owner
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Good thought, and thank you. I had already tried this but did it again with a hard reboot for good measure. Regrettably no change. Still wanting to do a reinstall of Firefox unless there is a better approach.

Buddyboy
Buddyboy Question owner
more options

Chosen Solution

Further to my entry above, I found that it is not possible to export bookmarks and passwords from Android Firefox, that the Sync function has to be used. As I was already syncing Firefox, I uninstalled, reinstalled then synced. The reinstallation fixed the inability to post photos on Facebook and the sync provided pretty well the original version of Firefox. This is now essentially solved. Thanks for the help prior.