Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to play any videos in Firebox

  • 1 reply
  • 1 has this problem
  • Last reply by jonzn4SUSE

more options

As of three days ago I am unable to play any videos from any web sites. It just stopped working after the latest FF update. I have reset Firefox, deleted cookies and, any addons, disabled Use hardware acceleration. Allow audio and video is selected. I have tried all the fixes I could find on Google and yet nothing makes anything play. It just gives a black screen and spins. I can play videos find on any other browser.

Other switching to Chrome I am about to give up. Help?

All Replies (1)

more options

Not using the screenshot option in Firefox, but from Windows... Can you post a screenshot and provide a link to the videos not working for you?

Are there any cookies being blocked? see screenshot