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Profile Missing, nothing works!

  • 7 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

matthewaudio
matthewaudio

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I don't have a caches folder I can remove the contents of the application support folder and nothing changes.

When I go to open the profile manager I get:

MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory.

      1. !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably.

What's my next option?

I'm getting '''Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.''' I don't have a caches folder I can remove the contents of the application support folder and nothing changes. When I go to open the profile manager I get: MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory. ###!!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably. What's my next option?

Chosen solution

Running the following repair permissions routine appears to have solved my problem:

diskutil resetUserPermissions / `id -u`

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All Replies (7)

FredMcD
FredMcD

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

FredMcD
FredMcD

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

matthewaudio
matthewaudio Question owner

@FredMcD

The only related folder on my Desktop is "Firefox" and it's my backup of the Application Support folder.

As for typing about:profiles<enter> I can't. Firefox will not open under any circumstances, safe mode or otherwise

Modified by matthewaudio

FredMcD
FredMcD

Did you check the links I posted?

matthewaudio
matthewaudio Question owner

@FredMcD

Yes I did. The suggestions for firing up Firefox while it can't find a profile are

A) Delete Firefox stuff in the library. ie caches, application support. (It doesn't work.) B) To use the profile manager to create a new profile(as stated, it doesn't run) C) to navigate to about:profiles. Can't do that without opening Firefox.

I have also tried booting Firefox in safe mode by holding down option. This didn't work.

I have read that there might be a possible permissions issue on my drive but using get info, it appears to be correct.

matthewaudio
matthewaudio Question owner

Chosen Solution

Running the following repair permissions routine appears to have solved my problem:

diskutil resetUserPermissions / `id -u`

FredMcD
FredMcD

That was very good work. Well Done.