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Thunderbird Other
sfhowes replied 5 years ago
robjack51
robjack51

Can not log into my sbcglobal account. Says wrong config, user name, or password. Name and password are correct. Config is from Mozilla ISP database. Any help is appreciated. 

 robjack51@sbcglobal.net
Can not log into my sbcglobal account. Says wrong config, user name, or password. Name and password are correct. Config is from Mozilla ISP database. Any help is appreciated. robjack51@sbcglobal.net

All Replies (1)

sfhowes
sfhowes

Chosen Solution

What are your server settings? See https://www.att.com/support/article/dsl-high-speed/KM1010523/

Are you using a secure mail key? You have to delete the password from Saved Passwords in Options, restart TB, and enter a secure mail key that's created on the AT&T site.

https://support.mozilla.org/en-US/questions/1316825

https://support.mozilla.org/en-US/questions/1316825

https://support.mozilla.org/en-US/questions/1314254

https://support.mozilla.org/en-US/questions/1312886