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"Sent" folder empty.

  • 2 replies
  • 1 has this problem
  • 150 views
  • Last reply by slatemd

slatemd
slatemd
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My "Sent" file is empty. When I "repair it," all the emails come back. But after it is closed and reopened, once again the emails are gone. Repeated numerous times. Updated app. Closed app. Rebooted computer. I use Windows 10. Ran with compatibility to Windows 7. Still the same. I created another new file. It had the same problem.. 

Please help.
My "Sent" file is empty. When I "repair it," all the emails come back. But after it is closed and reopened, once again the emails are gone. Repeated numerous times. Updated app. Closed app. Rebooted computer. I use Windows 10. Ran with compatibility to Windows 7. Still the same. I created another new file. It had the same problem.. Please help.

Chosen solution

is the account IMAP or POP? I feel it might be IMAP, but need confirmation

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Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

is the account IMAP or POP? I feel it might be IMAP, but need confirmation

slatemd
slatemd Question owner
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I found the answer. Somehow, the view / folders settings were changed. (Moi?) 

I set the folder view back to  "all" and, abbra caddabra, all of the messages appeared and stayed.

Thanks for your interest. JS