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Problem accessing Gmail through Thunderbird: stuck on "connected to imap gmail.com..."

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  • 4 have this problem
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  • Last reply by Fab69

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Hi Thanks in advance for your help. Using Windows 10, Thunderbird latest iteration. I've experienced the following issues for about three days (see inclosed screen captures): 1) when trying to retrieve my mail from my Gmail account, Thunderbird stays stuck on the following action: "connected to imap gmail.com..." (bottom left hand corner) 2) when I send a mail, I get the following message: "Sent but message not saved ..."

I've removed and reinstalled Thunderbird, to no avail. I can easily access my Gmail account through a navigator (Firefox).

Again, thanks a lot in advance for your help

Attached screenshots

Chosen solution

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

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Chosen Solution

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

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Second screenshot

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Wayne Mery said

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/ You might also inform them of your difficulty.

I am indeed using ESET Nod32. Thanks a lot !

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I am indeed using ESET / NOD32. Thanks a lot! :)

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