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Unable to log into any webistes requring passwords etc.

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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I am suddenly unable to log in to any websites requiring passwords etc. When I try and enter user names/email addresses/passwords or pin numbers in the required boxes typing produces no response in the boxes. This happens over multiple websites.

I have tried the Firefox help advice re cookies, profile files etc. and also uninstalled and reinstalled Firefox. Have also run full Norton security scans and power eraser with no issues detected. None of these have helped and the issue continues.

Would be grateful to know if anyone else has had similar issues and/or for any other suggestions to fix this.

I am suddenly unable to log in to any websites requiring passwords etc. When I try and enter user names/email addresses/passwords or pin numbers in the required boxes typing produces no response in the boxes. This happens over multiple websites. I have tried the Firefox help advice re cookies, profile files etc. and also uninstalled and reinstalled Firefox. Have also run full Norton security scans and power eraser with no issues detected. None of these have helped and the issue continues. Would be grateful to know if anyone else has had similar issues and/or for any other suggestions to fix this.

All Replies (3)

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Fred:

Thanks for your suggestion but I had also previously tried safe mode but that didn't help either I'm afraid.

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia