Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird rejects hotmail.co.uk password.

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by arkenmint

arkenmint
arkenmint

So, I'm using Thunderbird 78.5.0 (32-bit).

Recently, it keeps telling my my password for my hotmail.co.uk email is wrong.

It's not; I can login directly to hotmail (outlook) without issue.

The thunderbird profile has always been imap, and I've tried resetting the password, but that doesn't work. It must be a recent change or a non-obvious setting?

Any help appreciated.

So, I'm using Thunderbird 78.5.0 (32-bit). Recently, it keeps telling my my password for my hotmail.co.uk email is wrong. It's not; I can login directly to hotmail (outlook) without issue. The thunderbird profile has always been imap, and I've tried resetting the password, but that doesn't work. It must be a recent change or a non-obvious setting? Any help appreciated.

Chosen solution

Do you have two-step verification on the account? If so, an app password has to be created and used in place of the account password.

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

Do you have two-step verification on the account? If so, an app password has to be created and used in place of the account password.

arkenmint
arkenmint Question owner

Hi, thanks for this; was driving me slightly mad - glad to have it resolved!