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New version won't open on MacOS 10.13

Thunderbird Troubleshooting
mail783 replied
mail783
mail783

I downloaded the recent Thunderbird update and now it won't open at all. I get the spinning wheel.

Thanks, Jean

I downloaded the recent Thunderbird update and now it won't open at all. I get the spinning wheel. Thanks, Jean

Modified by Wayne Mery

All Replies (4)

Wayne Mery
Wayne Mery
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So your MacOS version is 10.13? Does starting Thunderbird in safe mode help ?

Wayne Mery
Wayne Mery
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mail783, what happens with https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

mail783
mail783 Question owner

I've lost my old Thunderbird trying to install the new. I am running Sierra 10.13.6