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Updated to 82.0.3 (64 bit). Now I can't sign in to the Chase Bank website.

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  • Last reply by cor-el

Graham Sedgwick
Graham Sedgwick
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Updated to 82.0.3 (64 bit). Now I can't sign in to the Chase Bank website. (I was able to get there using MS Edge). When will you have an update to fix this?

Updated to 82.0.3 (64 bit). Now I can't sign in to the Chase Bank website. (I was able to get there using MS Edge). When will you have an update to fix this?

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cor-el
cor-el
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.