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Spam emails not being downloaded from Webmai

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

Sharyminn
Sharyminn

I have a website and use Thunderbird to handle emails but I have found out quite recently that Spam Emails are not being received from my webmail? Help please?

I have a website and use Thunderbird to handle emails but I have found out quite recently that Spam Emails are not being received from my webmail? Help please?

Chosen solution

Deleting the account from TB doesn't affect the mail on the mail server, although you can go ahead and add it as IMAP (with a different Account Name), while keeping the POP account temporarily. Copy the existing mail in the POP folders to Local Folders for backup, remove the POP account, then add it as IMAP, if your mail provider offers IMAP access:

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

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All Replies (3)

sfhowes
sfhowes

Is your account set up in TB as POP or IMAP? If it's POP, only the Inbox is downloaded. If it's IMAP, you must subscribe to the Spam/Bulk folder, by right-clicking the account in the Folder Pane, Subscribe...

Sharyminn
Sharyminn Question owner

Thanks for your reply. I have checked in Account Settings and it is POP. I cannot see how to alter it to IMAP? I have many many folders in this email account so I do not want to delete it. What do you suggest please?

sfhowes
sfhowes

Chosen Solution

Deleting the account from TB doesn't affect the mail on the mail server, although you can go ahead and add it as IMAP (with a different Account Name), while keeping the POP account temporarily. Copy the existing mail in the POP folders to Local Folders for backup, remove the POP account, then add it as IMAP, if your mail provider offers IMAP access:

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account