Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password not managed by Thunderbird 78.4.1

  • 5 replies
  • 4 have this problem
  • 101 views
  • Last reply by sfhowes

more options

Hello, Thunderbird has been updates automatically from v68.12.1 to v78.4.1 on my computer. Now the password is requested every time I launch Thunderbird. No password are registered in Option->Vie privée->Mots de passe enregistrés. The check box allowing to store the password to the password manager is not any more shown. Can you help me ?

Fred

Attached screenshots

Chosen solution

Open Options/General/Config. editor and look at the value of signon.rememberSignons. If the value is false, double-click it to true, restart TB.

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords

Read this answer in context 👍 1

All Replies (5)

more options

Chosen Solution

Open Options/General/Config. editor and look at the value of signon.rememberSignons. If the value is false, double-click it to true, restart TB.

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords

Helpful?

more options

Thank you very much for the quick reply. That's OK, the check box is visible and i can manage my password through the password manager. May i suggest to turn this option to true by default value; i would help many people.

Thank's again and have a good day

Fred

Helpful?

more options

Glad it's now working. The preference is true by default, as that is the value when the preference is not in bold text in Config. editor. But sometimes preferences get accidentally switched.

Helpful?

more options

I tried this solution. I verified that signon.rememberSignons is set to TRUE. Password Manager still does not remember passwords, even when option to remember password is checked in the popup.

Thunderbird: 68.0.1 x64 OS: Windows 10 Home Pro

Helpful?

more options

AlanMintaka said

I tried this solution. I verified that signon.rememberSignons is set to TRUE. Password Manager still does not remember passwords, even when option to remember password is checked in the popup. Thunderbird: 68.0.1 x64 OS: Windows 10 Home Pro

Check that you don't have a password manager provided by some security programs, that is interfering with TB. If not, Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete or rename cert9.db, key4.db and logins.json. This will remove all account passwords. Then restart TB and enter the passwords when prompted, check the relevant box, and see if they are remembered.

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.