Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Citicard virtual account launcher

Firefox Site breakages
wbozenhard
wbozenhard

The Citicard virtual account launcher has stopped working in firefox. It used to work. A note has always said to disable popup blockers before launching, but I didn't need to do so in the past. I have now specifically allowed popups for https://online.citi.com, which is the page containing the launch button, but this doesn't help. I can see the launch button change color when I move over it and click, but nothing happens. I also temporarily unchecked the Block popup windows option, but that didn't work either. This popup applet works in Edge, but I'd rather use Firefox. Any help would be appreciated.

The Citicard virtual account launcher has stopped working in firefox. It used to work. A note has always said to disable popup blockers before launching, but I didn't need to do so in the past. I have now specifically allowed popups for https://online.citi.com, which is the page containing the launch button, but this doesn't help. I can see the launch button change color when I move over it and click, but nothing happens. I also temporarily unchecked the Block popup windows option, but that didn't work either. This popup applet works in Edge, but I'd rather use Firefox. Any help would be appreciated.