Please post your crash IDs here in the topic. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

Please post your crash IDs here in the topic. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

https://crash-stats.mozilla.org/report/index/79e8fca8-21e3-4b7f-a605-040fd0201002

Please post your crash IDs here in the topic. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

https://crash-stats.mozilla.org/report/index/79e8fca8-21e3-4b7f-a605-040fd0201002

In config:editor search and set security.osclientcerts.autoload to true - this might be a solution, can you try (restart TB after)?

In config:editor search and set security.osclientcerts.autoload to true - this might be a solution, can you try (restart TB after)?

Done, I'll wait until next crash. Hopefully no crash! I'll let you know how is going. Thanks.

In config:editor search and set security.osclientcerts.autoload to true - this might be a solution, can you try (restart TB after)?

I did it and now it's even worse! TB closes itself without any warning! Without any crash reports, simply it closes itself and disappear! So I reset security.osclientcerts.autoload to false and wait for another option.

Thanks.

The Bugzilla reference in the crash report points to Athena Smartcards as the cause of the crash, so you might want to disable that device if possible, or update the card software or drivers.

The Bugzilla reference in the crash report points to Athena Smartcards as the cause of the crash, so you might want to disable that device if possible, or update the card software or drivers.

I waited few hours to be sure. It's solved. I updated the Athena Smartcard driver and now TB, so far, isn't crashing any more. Hopefully the problem has gone. Thanks.

Two minutes ago, after 2 days without problems, TB crashed again. Here the log: https://crash-stats.mozilla.org/report/index/20b6748f-a4d8-46d6-a94c-534be0201004

So I am still in search for a solution.

Thanks.

Hi,

I have this same issue.

Here is the log:

https://crash-stats.mozilla.com/report/index/bp-9722654c-ca67-458f-bc6b-3a75a0201011

Hope this helps to pinpoint the cause of this.

Thank you

Andrea

Two minutes ago, after 2 days without problems, TB crashed again. Here the log: https://crash-stats.mozilla.org/report/index/20b6748f-a4d8-46d6-a94c-534be0201004 So I am still in search for a solution. Thanks.

Your crash signature for https://crash-stats.mozilla.org/report/index/79e8fca8-21e3-4b7f-a605-040fd0201002 was @ asepkcs.dll | UserCallWinProcCheckWow. But this last crash signature is @ nsXPCWrappedJS::Release, which is a different issue.

Are you still crashing? If so, what are your recent crash IDs?

Hi, I have this same issue. Here is the log: https://crash-stats.mozilla.com/report/index/bp-9722654c-ca67-458f-bc6b-3a75a0201011 Hope this helps to pinpoint the cause of this. Thank you Andrea

You are correct, your crash is @ asepkcs.dll | UserCallWinProcCheckWow which is the original crash of this topic. Also confirmed by visiting https://crash-stats.mozilla.org/report/index/9722654c-ca67-458f-bc6b-3a75a0201011#tab-modules and sorting on "signed by" (click on the last column heading) which shows "Athena Smartcard Solutions"

Modern versions of Athena should not crash. Did update your Athena drivers?

Andrea said

Hi, I have this same issue. Here is the log: https://crash-stats.mozilla.com/report/index/bp-9722654c-ca67-458f-bc6b-3a75a0201011 Hope this helps to pinpoint the cause of this. Thank you Andrea

You are correct, your crash is @ asepkcs.dll | UserCallWinProcCheckWow which is the original crash of this topic. Also confirmed by visiting https://crash-stats.mozilla.org/report/index/9722654c-ca67-458f-bc6b-3a75a0201011#tab-modules and sorting on "signed by" (click on the last column heading) which shows "Athena Smartcard Solutions"

Modern versions of Athena should not crash. Did update your Athena drivers?

Hi,

yes, I was able to pinpoint the cause of the crashes to Athena Smartcard drivers and so I updated them. After the update the crash issue was solved.

Thanks