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Importing Address Book

  • 6 replies
  • 2 have this problem
  • 1305 views
  • Last reply by AZBigDog

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I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the Address Book. I exported them from Thunderbird 68 (2 files) and that seemed to go OK. I then tried to import them into Thunderbird 78 and it gave some errors but it also created duplicate Address books. 2 Personal and 2 Collected.

How do I have them imported and saved into the Address books that are already there?

Any tips to get this to work?

Thanks

Chosen solution

Use the LDIF format. After import, you can simply drag all addresses from the duplicate books to the respective books then delete the duplicate.

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Which specific errors?

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Actually it didn't list a specific error which makes it harder to tell what went wrong. As you can see from the first screenshot it doesn't really give much info other than not importing all the addresses. Not why it could not.

The second screenshot shows that it created a duplicate "Collected Addresses" book instead of importing it directly into the one that is already there. The same issue occurs when importing the "Personal Address" book as well.

Not sure why it is not working as it should. I used the first option to export, CSVs. Is there a better choice?

Modified by AZBigDog

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Chosen Solution

Use the LDIF format. After import, you can simply drag all addresses from the duplicate books to the respective books then delete the duplicate.

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That did the trick...Thanks!

Do you know why it does not automatically import them into the default Personal and Collected Address Books?

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I have no idea, but I think it's a safeguard in a way. Personally, I prefer this approach so that if things don't go right, your existing books do not get botched in the process.

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I guess that makes sense. I also noticed that you can delete these "new" address books (which have a dot preceding the name when deleting) but not the default ones. Anyway thanks again for the tips on how to make it work.

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