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Do I need to go through "Add a VPN connection" in Windows s10?

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I've been using Mozilla VPN since July on multiple machines. I just downloaded it, installed and turned it on using the icon in the task bar. Seems to work fine except for some minor issues with a few features in Office 365 apps that don't work anymore. When looking for a fix for those issues, I found the "add a VPN connection" page in Windows>Settings. Do I need to do this? Would/could this fix the Office 365 issues? It asks for a server name or address but there doesn't seem to be one/many on the Mozilla VPN support page.

Thanks in advance for the assistance.

I've been using Mozilla VPN since July on multiple machines. I just downloaded it, installed and turned it on using the icon in the task bar. Seems to work fine except for some minor issues with a few features in Office 365 apps that don't work anymore. When looking for a fix for those issues, I found the "add a VPN connection" page in Windows>Settings. Do I need to do this? Would/could this fix the Office 365 issues? It asks for a server name or address but there doesn't seem to be one/many on the Mozilla VPN support page. Thanks in advance for the assistance.

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If you have an active subscription, contact the Mozilla VPN team directly:

Log into your account at https://accounts.firefox.com, click manage next to Subscriptions, and click support.