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writing email type name in address nothing comes up & not all address books are being showen in contacts

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cdowdma

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Hi

Just went under the new thunder bird V7.2.2 to send email. typing in name of person i am sending to and nothing, it gives me nothing. when i click on contacts only half my address books show up what has gone wrong here I can use all the help you can give me and I would also like to say 'Thank You for the help'

Hi Just went under the new thunder bird V7.2.2 to send email. typing in name of person i am sending to and nothing, it gives me nothing. when i click on contacts only half my address books show up what has gone wrong here I can use all the help you can give me and I would also like to say 'Thank You for the help'

All Replies (2)

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Do you mean version 78.2.2? Do you remember what version you had previous? If not you can go on options and there on update fields there is an history of updates - please check there (what version you have and which version you had before).

If it's a new installation then you need to get from old profile/installation the files abook.mab and history.mab (if doesn't work then you might try getting those with mak.bak at the end, remove that .bak and put them on the profile folder which you are using now).

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Thank you for the email I was not able to find the folder with the previous versions that I had installed on my desktop. I was able to find the following two extensions: abook.MAB.BAK I was also able to find history.MAB.BAK

I'm going to include a screenshot of the tree because Abook have numbers in them

As far as the older version I had whatever was out before version 78 came out my machine is on automatic update as you release and

since I couldn't find either file without the.BAK I didn't uninstall with the uninstall or for Thunderbird downloaded from your website a new version of 78.2.2 and reinstalled

it still went in composition mode does not recognize all my address books but it is starting to when I type letters come up with different addresses all in different colors

So as of right now when I'm in composition mode for an email I can't put a senders address, cc, or BCC into an email

if it would be easier for you to remote access my computer I have no problem with that and we can set it up whenever is best for you and I

I have always love Thunderbird I hope we can fix this so I can continue to use it thank you for your help Charlie