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Unable to hard refresh webpage on Mac Firefox 80

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

Patty I
Patty I

My company's website was a parked domain this morning. Now they have fixed it and the website is back up, but I keep getting the parked page and cannot get to the actual website. I can see it in other browsers, but not Firefox. I reset Firefox twice and have tried several times to hard refresh. I have cleared history, cookies/data.

My company's website was a parked domain this morning. Now they have fixed it and the website is back up, but I keep getting the parked page and cannot get to the actual website. I can see it in other browsers, but not Firefox. I reset Firefox twice and have tried several times to hard refresh. I have cleared history, cookies/data.

Chosen solution

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.

Read this answer in context 👍 1

All Replies (3)

FredMcD
FredMcD

Chosen Solution

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.

Patty I
Patty I Question owner

Thank you. The page just now came back on its own. (after about 4 hours, ugh). I had tried what you said before, probably not enough times though.

FredMcD
FredMcD

Well, as long as the problem is gone. Safe surfing.