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Solved Archived

Thunderbird not showing folders or messages after MAC crash

htonl replied
htonl

My MAC crashed and left thunderbird in a weird state. First it complained about only a single copy being allowed to run. I removed .parentlock file. Then thunderbird opened and showed menus and buttons but no messages or folders. Some buttons work. But when I click Thunderbird->Preferences nothing happens. Please help me read my emails. Thank you.

My MAC crashed and left thunderbird in a weird state. First it complained about only a single copy being allowed to run. I removed .parentlock file. Then thunderbird opened and showed menus and buttons but no messages or folders. Some buttons work. But when I click Thunderbird->Preferences nothing happens. Please help me read my emails. Thank you.
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Chosen Solution

I upgraded to 78.1.1 (64-bit), and things are working again!

All Replies (3)

68.11.0 (64-bit)

Chosen Solution

I upgraded to 78.1.1 (64-bit), and things are working again!