Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

short cuts on desktop

  • 3 replies
  • 1 has this problem
  • 25 views
  • Last reply by Mary

more options

I have a my pictures file on my desktop. with over 8000 photos when I send it to desktop as a short cut and then send to Thunderbird mail recipient it opens fine then when I try to say it to the desktop from Thunderbird all I get is a white box and it will not open in desks top. not sure if the pictures file is corrupt or if for some reason Thunderbird does not save shortcuts of photos to desk top. it used to before the 68.11.0 version. i always worked before when i tried. I have tried different photo viewers ifran microsoft photos and windows photo viewer my default for windows 10. I tried uninstalling and reinstalling Thunderbird but it will not send the photo to the desktop

what is  odd is that some  work some do not  not sure if  the pictures file is corrupt or the photos them selves are.  Yet if i  send a picture from  my pictures folder to the desktop it  does open
Attached screenshots

All Replies (3)

more options

above is what happens when i try to send a photo shortcut

attachment to the desktop  from  Thunderbird
more options

when i hit save i get black on desktop