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Firefox Crashes

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  • 1 has this problem
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  • Last reply by genlon83

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Hello, at least once for day my firefox Crash. It often happen when i have 4-5 tabs opened, it simply close and then later 20-30 second it reopens. Firefox, when reopens, does not try to send a notification.

Any idea of what can i check or how to understand whta problem i have? Thank you

Hello, at least once for day my firefox Crash. It often happen when i have 4-5 tabs opened, it simply close and then later 20-30 second it reopens. Firefox, when reopens, does not try to send a notification. Any idea of what can i check or how to understand whta problem i have? Thank you

All Replies (2)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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As said, it sends no crash report, i tried to go at "about:crashes" but it's not listed what happens to me. Is there a way to enable a better "log" to understand what's happenig?