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Thunderbird Freezing in Win 10 (Not Responding)

LastLoneWolf
LastLoneWolf

Is anyone else experiencing TB freezing(Not Responding) in Windows 10? This happens randomly and it won't even let me close TB. I even try killing the process in Task Manager to no avail. I have to restart the computer to remedy the issue. Any ideas?

Thank you in advance for assistance.

Is anyone else experiencing TB freezing(Not Responding) in Windows 10? This happens randomly and it won't even let me close TB. I even try killing the process in Task Manager to no avail. I have to restart the computer to remedy the issue. Any ideas? Thank you in advance for assistance.

Chosen solution

This issue is intermittent and I am now considering it resolved. Thanks to everyone who provided input to the issue. Have a great day and stay safe.

Read this answer in context 👍 0

All Replies (6)

drmeow
drmeow

I was having a lot of trouble with TB freezing nearly every time I used it, although it was letting me kill it with the Task manager. What finally worked for me was to go into the account (right click on email account name) then advanced, then folder subscriptions, and uncheck the All Mail box. Apparently that is the archive box for Gmail accounts (which I have) and it had saved everything ever sent or received and was constantly downloading into that folder. once I did that it hasn't happened once. May not be your particular problem but couldn't hurt to try it.

LastLoneWolf
LastLoneWolf Question owner

Thank you drmeow for you help but this does not remedy the issue I am having. Thank you again for your suggestion.

christ1
christ1
  • Top 25 Contributor

What is your anti-virus software?

LastLoneWolf
LastLoneWolf Question owner

christ1, I am using Bitdefender Total Security 2020.

christ1
christ1
  • Top 25 Contributor

Try to start Windows in safe mode with networking enabled.

Still in Windows safe mode, start Thunderbird in safe mode. Does the problem go away?

Note, Windows safe mode isn't a solution, but a troubleshooting step.

Modified by christ1

LastLoneWolf
LastLoneWolf Question owner

Chosen Solution

This issue is intermittent and I am now considering it resolved. Thanks to everyone who provided input to the issue. Have a great day and stay safe.