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Thunderbird password manager doesn't work. SOLVED: Caused by Ccleaner

  • 4 replies
  • 1 has this problem
  • 26 views
  • Last reply by Wayne Mery

Rob
Rob
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After a recent automatic update to 68.10.0 (32-bit), All my email, folders and profile disappeared. I checked for profile and it was gone. Thunderbird was basically just a shell. I used Revo to remove what was left of T-bird from my PC and rebooted. I reinstalled t-bird and redid all my accounts. However, now the password manager won't save passwords. I checked and no passwords are listed. I therefore have to re-enter my passwords every time I start T-bird. This is extremely difficult because of the type and length of the passwords I use. Is there anything I can do to get the password manager to work again without losing all my email.

Thank you in advance

After a recent automatic update to 68.10.0 (32-bit), All my email, folders and profile disappeared. I checked for profile and it was gone. Thunderbird was basically just a shell. I used Revo to remove what was left of T-bird from my PC and rebooted. I reinstalled t-bird and redid all my accounts. However, now the password manager won't save passwords. I checked and no passwords are listed. I therefore have to re-enter my passwords every time I start T-bird. This is extremely difficult because of the type and length of the passwords I use. Is there anything I can do to get the password manager to work again without losing all my email. Thank you in advance

Modified by Wayne Mery

Chosen solution

Sorry, I forgot to get back here to mark this as solved. It was CCleaner that was screwing everything up. I found the problem by accident and corrected it. T-bird is working awesome again.

However, there is a trust issue with T-bird. A previous upgrade wiped out T-bird and I lost years worth of email that I really needed. Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost....almost makes me want to go back to incredimail (like that'll ever happen.) LOL

I thank you for your response. You have an awesome evening. Take care and above all else...stay safe.

Rob

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All Replies (4)

Wayne Mery
Wayne Mery
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Rob, did you sort out your problem??

Rob
Rob Question owner
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Chosen Solution

Sorry, I forgot to get back here to mark this as solved. It was CCleaner that was screwing everything up. I found the problem by accident and corrected it. T-bird is working awesome again.

However, there is a trust issue with T-bird. A previous upgrade wiped out T-bird and I lost years worth of email that I really needed. Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost....almost makes me want to go back to incredimail (like that'll ever happen.) LOL

I thank you for your response. You have an awesome evening. Take care and above all else...stay safe.

Rob

Modified by Rob

Rob
Rob Question owner
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I have no idea how to mark this solved. LOL

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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> Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost

I don't understand what this means. Please ask in a new question https://support.mozilla.org/en-US/questions/new/thunderbird