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Firefox keeps crashing

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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Firefox keeps crashing on my laptop. What can I do?

All Replies (3)

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hello grammycat.......

visit the given link this is usefully for you!

[https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent...]

tell me its help:

thank you and reagards,

Arman

Helpful?

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In the address bar, type about:crashes<enter>.
Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We
need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them.
Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see;
https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Helpful?

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Does Firefox crash or does the Windows OS crash ?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.

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