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The IMAP folder does not appear correctly.

  • 2 replies
  • 1 has this problem
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  • Last reply by lalf

lalf
lalf
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Support contacted me to apologize and say that I deleted my question, so I will ask again.

The other day, I posted a question about IMAP folders not being partially displayed in Thunderbird. In response to this question.

  • Once you unsubscribe from the IMAP folder in Thunderbird, exit Thunderbird
  • Delete the *.msf file in ImapMail in your Thunderbird profile in Explorer and launch Thunderbird
  • Restart Thunderbird after subscribing to an IMAP folder

I performed the operation after being taught the procedure to do so, but as a result, there was no change in the situation.

Is there anything else I can try? If anyone has any questions, I'd appreciate it.

Translated with www.DeepL.com/Translator (free version)

Support contacted me to apologize and say that I deleted my question, so I will ask again. The other day, I posted a question about IMAP folders not being partially displayed in Thunderbird. In response to this question. * Once you unsubscribe from the IMAP folder in Thunderbird, exit Thunderbird * Delete the *.msf file in ImapMail in your Thunderbird profile in Explorer and launch Thunderbird * Restart Thunderbird after subscribing to an IMAP folder I performed the operation after being taught the procedure to do so, but as a result, there was no change in the situation. Is there anything else I can try? If anyone has any questions, I'd appreciate it. Translated with www.DeepL.com/Translator (free version)

All Replies (2)

Stans
Stans
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Create a new Thunderbird profile and set up the imap account on it. To prevent Thunderbird from re-downloading ALL the messages in the new profile, disable the only option under Account Settings > Synchronisation & Storage > Message Synchronising. This will force Tbird to download headers only, instead of full messages. Check if your IMAP folders appear as expected.

lalf
lalf Question owner
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I've been away for a while due to personal matters. I'm sorry.

I tried the method you mentioned of creating and loading a separate IMAP account, but the IMAP folder configuration displayed by Thunderbird is still different from the original IMAP folder configuration. The first image I attached this time is the original IMAP folder (20 folders), and the second image is the folder configuration displayed by Thunderbird (12 folders). When I compared the result of this trial with the previous one, the folder configuration that I was able to get on the Thunderbird side was the same as the one when I was asked the question first.

In this case, I think that there is a folder that can't be obtained because of character code display processing on Thunderbird side in my amateur opinion.

Is there anything else I can try? I would appreciate it if someone could help me out. Thank you very much.

Translated with www.DeepL.com/Translator (free version)