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Attempting to obtain Thunderbird

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  • 1 has this problem
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  • Last reply by TyDraniu

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On Friday 26 June 2020 I attempted to download Thunderbird twice. Each time after I paid a requested donation of 3 pounds sterling, the screen went blank and no service was obtained. On checking my credit card, Aqua, Mastercard, I found the two payments had gone through. My credit card company advised me to contact you first to see if you will return my money. Roger Hill, email: [email]

On Friday 26 June 2020 I attempted to download Thunderbird twice. Each time after I paid a requested donation of 3 pounds sterling, the screen went blank and no service was obtained. On checking my credit card, Aqua, Mastercard, I found the two payments had gone through. My credit card company advised me to contact you first to see if you will return my money. Roger Hill, email: [email]

Modified by Andrew

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Thunderbird is for free, we don't expect you to pay anything for a download.

Are you on https://www.thunderbird.net/download/ ?

Modified by TyDraniu