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When I open TB it goes to other than my inbox, it used to go to deleted but after redownloading TB it now opens in trash

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by Roger

moss3
moss3

When I open TB it goes to other than my inbox, it used to go to deleted but after redownloading TB it now opens in trash. How can I make it open in to my inbox?

When I open TB it goes to other than my inbox, it used to go to deleted but after redownloading TB it now opens in trash. How can I make it open in to my inbox?

Chosen solution

TB should open in the folder that was open at last exit. If it doesn't, Help/Troubleshooting, click Open Folder, close TB, delete session.json. Open and close TB a few times and see if it works correctly.

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sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

TB should open in the folder that was open at last exit. If it doesn't, Help/Troubleshooting, click Open Folder, close TB, delete session.json. Open and close TB a few times and see if it works correctly.

moss3
moss3 Question owner

Many many Thanks. This has been most frustrating you save my day

Thanks again

Roger
Roger

I was having this problem and thought I had cracked it, but it keeps returning.

I have found that the quickest solution is to delete the session.json file.

However, there does seem to be some kind of bug in TB that needs to be addressed or this problem would not keep recurring.