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Error occurred while sending email

  • 5 replies
  • 1 has this problem
  • 19 views
  • Last reply by sfhowes
  • Solved

stylesbyjana
stylesbyjana

Picture below

Mail server responded Client host rejected: Access Denied

Picture below Mail server responded Client host rejected: Access Denied
Attached screenshots

Chosen solution

I notice the error indicates the recipient is the same as the sender, and I believe gmail has a policy about sending to oneself (the message doesn't appear in the Inbox), or the error might be prompted if you're sending through a VPN.

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All Replies (5)

christ1
christ1
  • Top 25 Contributor
  • Moderator

You should talk to your email provider.

sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

I notice the error indicates the recipient is the same as the sender, and I believe gmail has a policy about sending to oneself (the message doesn't appear in the Inbox), or the error might be prompted if you're sending through a VPN.

stylesbyjana
stylesbyjana Question owner

The sender isn’t gmail only who I’m sending it to.

How do I know who my email provider is? I thought it was Thunderbird

stylesbyjana
stylesbyjana Question owner

I just signed upfront this email address 3 days ago. I can send message from my phone but not my computer when I try to email.

sfhowes
sfhowes
  • Top 25 Contributor

Your mail provider is whomever is after the @ in your address. TB is just a mail program that will accept accounts from most providers. What settings do you have for the new account? Help/Troubleshooting, paste the Mail and News Accounts section here.